This section is here to give you a brief overview of a few different packages and programmes.

Absence Management - Learn how to measure, monitor and benchmark absence, understand the disciplinary and legal framework of absence management, handle interviews, and identify the causes of absence. Absence Management courses in the North East >>

Access - Microsoft Access enables you to create and manage databases, from the very simple to the very complex. We provide Access courses levels 1-3 which cover advanced use of Access.

Acrobat - Adobe Acrobat is part of the Adobe Suit, designed to view, create manipulate and manage documents in Portable Document Format (PDF). Using PDF allows you to present information electronically in a fixed format, allowing the information to be viewed independent of the program in which it was created. Click here to view an Acrobat course outline.

ArcView - ArcView is full-featured geographic information system (GIS) software which enables you to visualize, manage, create, and analyse geographic data. Using ArcView, you can understand the geographic context of your data, enabling you to see relationships and identify patterns in new ways. View ArcView Introduction . View ArcView Advanced.

ASP - ASP enables you to create dynamic web applications, anything from small websites to large, enterprise-class web applications. More Details.

Bullying and Harassment Counseling- More details.

Business Writing Skills - More details

Captivate - Adobe Captivate 3 software is an eLearning authoring tool that enables you to create simulations, software demonstrations, scenario-based training courses, and quizzes without programming or multimedia skills. Based on the industry-leading Adobe Flash platform, Adobe Captivate 3 automatically generates interactive Adobe Flash Player compatible content without requiring you to learn the Flash authoring tool. Click here to view our introduction to Captivate course. Click here to view our advanced course outline.

Cisco CCNA - CCNA is the accronym for the Cisco Network Associate certification. Click here for the Cisco Fast Track.

ColdFusion Adobe ColdFusion solves the day-to-day challenges of Internet application development, enabling you to create and deliver engaging online applications. ColdFusion can be used for everything from small departmental applications to highly scalable, reliable implementations of your most important business applications. Click here to view the ColdFusion course outline.

CompTIA Network+ - CompTIA Network+ Certification is an international, vendor-neutral certification that recognizes a technician's ability to describe the features and functions of networking components and to install, configure and troubleshoot basic networking hardware, protocols and services.

CorelDRAW - CorelDRAW Graphics Suite is a program used to create and manipulate text and graphics which enables you turn your creative ideas into professional results.View the CorelDRAW course outline by clicking here.

Crystal Reports - Crystal Reports enables you to design, explore, visualize, and deliver reports via the web or embedded in enterprise applications. We provide Crystal Reports Level 2 training courses , equivalent to introduction and advanced, enabling even the newest user to become confident with Crystal Reports. You can also choose to be trained on Crystal Reports Server, contact us to learn more information about these two courses.

Customer Service and Dealing with Aggression on the Phone - More details

Dreamweaver - Adobe Dreamweaver enables you to build websites and internet application features without having to write any HTML code by hand. Dreamweaver is designed to be "what you see is what you get" - what you design in the Dreamweaver "document window" will be coded and placed in the document so that the browser will display the web page just as you see it in your Dreamweaver window. Dreamweaver has a large array of features and functions including some site management functions. Training courses available in Newcastle and throughout the North East. We provide Dreamweaver introduction, intermediate and advanced courses.

Drug Awareness - Dealing with drug and alcohol problems in the workplace.

How to Develop and Implement a Business Plan - More details of this course

Excel - Microsoft Excel is a spreadsheet program that can be used for storing, organising and manipulating data. Excel is part of the Microsoft Office suite. We provide Excel courses in Newcastle for a variety of levels, including introduction, intermediate, advanced and expert. We also provide courses on Excel Pivot Tables.

Event Management - This hands-on course is designed for those involved with commissioning and managing corporate events and conferences.

Fireworks - Adobe Fireworks is a program used to create and manipulate text and graphics. Our courses cover both introductory and advanced levels.

Flash - Adobe Flash is a multimedia program most commonly used to enrich web pages with text, graphics and video. We provide Flash training courses at both introductory and advanced levels.

FreeHand - FreeHand is useful for creative design, storyboarding, document production, and editing. Freehand enables you to repurpose your designs for print, the Internet, or Adobe Flash. Our Freehand courses cover both introductory and advanced levels.

FrontPage - Microsoft FrontPage enables you to create, edit, manage, and upload websites. Some of the special features of FrontPage (such as a graphical counter, forms, database, etc.) require that the website be uploaded to a server which supports Microsoft FrontPage extensions. We provide Frontpage courses in Newcastle at both introductory and advanced levels.

Google Adwords - By successfully implementing Google Adwords, organisations can target specific audiences who search for their services.

Illustrator - Adobe Illustrator enables you to create artwork for a large number of mediums. Our courses cover many different aspects of Illustrator including: palettes, filters, plug-ins, graphs, masks and much more.

Internet Marketing
This subject covers Search Engine Optimisation (SEO) and Google Adwords as well as blogs and social media networks. Click here for the internet marketing course details.

InDesign - Adobe InDesign is a professional page layout software which enables you to explore creative possibilities, design pages, increase productivity and streamline repetitive tasks. Our courses cover working with text, graphics, objects, colour, images, PDF files and much more. Our courses can also aid you in working with InDesign for print production.

ITIL ISEB Foundation Certificate in IT Service Management - This is an intensive and enjoyable 3-day course that provides a firm foundation in IT Service Management best practices and processes.

JavaScript - JavaScript is a scripting language used in web pages which enables you to add functionality to web pages, validate forms, detect browsers, and much more. Click here to view more details of our JavaScript course.

Microsoft Certified IT Professional Windows 2008 Server Administrator - This MCITP course track is a combination of the following: Windows Server 2008 : Configure and Troubleshoot a Network Infrastructure (6421), Windows Server 2008 - Configure Active Directory Domain Services (6425), Windows Server 2008 : Planning and Administering Servers (6430) and Windows Server 2008 : Configure & Troubleshoot Identity & Access Management in Active Dir (6426)

Microsoft Dynamics CRM - Microsoft Dynamics CRM is a customer relationship management system designed to help you gain and maintain customer relationships.

MapInfo - MapInfo is a mapping and geographic analysis application (GIS) which enables you to produce digital maps by linking data and geography. Our MapInfo courses cover map layers, production and output, data layers, selection methods, querying methods, thematic mapping, object editing, and much more.

Outlook - Microsoft Outlook can be used as a stand-alone application, but can also operate in conjunction with Microsoft Exchange Server to provide enhanced functions for multiple users in an organisation, such as shared mailboxes and calendars, public folders and meeting time allocation. Our Outlook courses take you from the initial introduction to advanced customisation.

Paint Shop Pro - Paint Shop Pro enables you to create and manipulate text and graphics.

PhotoShop - Adobe PhotoShop is a professional image and graphics editing package. Our courses cover both introductory and advanced levels.

PhotoShop Elements - Click here to view more details on our PhotoShop Elements course.

PowerPoint - Microsoft PowerPoint is a program used to create presentations. The documents designed in PowerPoint can be printed or displayed with a video or a slide projector. Our project training courses take you from the initial set up of our presentation to the finishing touches.

Prince2® - PRINCE2® Foundation and Practitioner Certification form the basis of the PRINCE2® accreditation program. Our courses teach the application of the PRINCE2® components, processes and techniques. In addition our courses aid delegates in reaching the PRINCE2® certification.

Project - Microsoft Project enables you to manage projects, assigning resources to tasks, tracking progress, managing budgets and analyzing workloads. Our courses running throughout the North East include Project Level 1, Level 2, and Project Server 2007/2010 Deploying & Managing.

Project Management Training Courses - This three day course goes into the theory behind project management, and enables the delegates to effectively implement the theory in their own situations.

Publisher - Microsoft Publisher is an easy to use desktop publishing application that helps you create, customise, and publish materials such as newsletters, brochures, flyers, catalogues, and websites. Our training courses cover introductory to advanced levels.

QuarkXpress - QuarkXpress enables you to create and edit complex page layouts in a WYSIWYG environment. We provide courses that cover introductory and advanced levels.

Sage - Sage is a flexible business management solution for small to medium sized businesses. Sage can help you manage everything from VAT returns and cash flow to management of customers and suppliers and year end accounts. Our courses include Sage Accounts, Sage Bookkeeping and Sage Instant Level 1.

SharePoint - SharePoint is a web-based collaboration and document management platform from Microsoft. SharePoint enables you to host web sites that access shared workspaces and documents, as well as specialized applications like wikis and blogs from a browser. We provide SharePoint User and SharePoint Designer courses.

SQL Server - Microsoft SQL Server is a relational database management system. Our courses for SQL Server include: SQL Server Database Design, SQL Server Getting Started, SQL Server 2005 Querying using Transact and SQL Server Reporting Services.

Visual Basic for Applications (VBA) - Visual Basic for Applications (VBA) is an implementation of Microsoft's Visual Basic, an event driven programming language and associated integrated development environment (IDE) which is built into most Microsoft Office applications. VBA is closely related to Visual Basic. VBA has the ability to use (ActiveX/COM) DLLs, and later versions add support for class modules. We provide a number of courses on the VBA topic including:

• VBA using Access
• VBA using Excel
• VBA using Word

Visio - Microsoft Visio provides a Microsoft drawing environment with a broad range of templates, shapes, and sophisticated tools designed to facilitate the creation of a wide variety of business and technical diagrams. We provide Visio introduction and advanced courses in Newcastle and Washington.

Word - Microsoft Word enables you to create, edit, format, and save documents. Microsoft Word is part of the Microsoft Office suite of programs. We provide Word courses in the North East including Newcastle, equivalent to introduction, intermediate and advanced. We also provide the course VBA Using Word.

Other useful sites may include: Excel Keyboard Shortcuts, Microsoft Word Keyboard Shortcuts and Dreamweaver Shortcuts.Computer Training Courses

Where do we train?
Some of the areas in which we provide: Ashington, Beverley, Birmingham, Blyth, Carlisle, Consett, Cramlington, Cumbria, training courses in Darlington, North East England, training courses in County Durham, Eaglescliffe, Gateshead, Great Ayton, Grimsby, Guisborough, Harrogate, Hull, Kirklevington, Leeds, Malton, Manchester, Middlesbrough, Morpeth, training courses in Newcastle, Northallerton, North Yorkshire, Nottingham, Pickering, Redcar, Saltburn, Scarborough, Sedgefield, Selby, Sheffield, Skipton, Stockton, Stokesley, training courses in Sunderland, Swindon, Tadcaster, Thirsk, Tynedale, Tyne and Wear, Wakefield, courses in Washington, North East England, Whitby, Yarm and York.