Communicating Effectively

Course Type

Scheduled:

Date	Location	Duration	Cost
31 Jul 2012 (Tue)	Washington	1	£ 255
23 Oct 2012 (Tue)	Durham	1	£ 255
All prices exclude VAT

Private:

This outline is available as a private course. Please contact us to arrange this course at a venue and date of your choice.

Private courses can be held at your site or one of our training venues, and can be customised to fit your requirements.

You can choose to have a private course based on an existing outline or you can choose the most applicable lessons from a number of different outlines and consolidate them into one course.

We can also write bespoke courses to fit your specific requirements, whether you require training on a standard application or a bespoke inhouse system.

Please contact us to discuss this further on 0191 377 8377.

Course Overview

Success is often closely linked to effective communication. Whether building rapport with potential clients, dealing with customers, or meeting with colleagues in the workplace, the ability to communicate effectively is a skill that all business people need. This course enables delegates to improve their communication skills.

Prerequisites

No previous knowledge is required.

Objectives

Delegates will be able to:

Explain the various methods of communication and will be able to demonstrate good communication skills.

Related courses:

Course Content

Introduction

Communication Styles

Verbal Communications

Non-verbal Communications

Active Listening

Dealing with Conflict

Communicating by Phone & Email

Training Options

Private course at your company office throughout the UK, at one of our training venues (Durham, Newcastle or Washington) or at an independent location, convenient to you
Bespoke course written to your specific needs, at your company office throughout the UK, at our training venue or at an independent location, convenient to you
For further information please contact us on 0191 377 8377

What's Included

Relaxed refreshment area at our training venues
Lunch and refreshments when training is delivered at our training venue
Comprehensive course manual and exercises

Successful communication - training courses in North East England, Durham, Washington, Newcastle. How to successfully communicate.

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