Facilitation Skills
Course Type
Private
:
| This outline is available as a private course. Please contact us to arrange this course at a venue and date of your choice. |
Private courses can be held at your site or one of our training venues, and can be customised to fit your requirements.
You can choose to have a private course based on an existing outline or you can choose the most applicable lessons from a number of different outlines and consolidate them into one course.
We can also write bespoke courses to fit your specific requirements, whether you require training on a standard application or a bespoke inhouse system.
Please contact us to discuss this further on 0191 377 8377.
Course Overview
Achieving successful outcomes through the effective facilitation of groups of people has never been more important. Effective facilitation may include solving a particular problem, gaining consensus to a course of action, or mediating in conflict. This course covers designing a process that will ensure a successful outcome and gain the commitment of all involved.
Prerequisites
- No previous knowledge is required.
Objectives
Course Content
Introduction to Facilitation
What is facilitation?
The role of the facilitator
The Facilitation Process
Planning, forming, or setting the ground rules
Organising, storming, or running the race
Leading, norming, or the finish line is in sight
Controlling, conforming, or crossing the line
Dynamics and Team Building
Personality styles
Recognising your own and other's styles
Communication
What is communication?
Be a good listener
Listening with your eyes
Getting to the source
Handling Difficult Situations
The person trying to dominate
The person who says nothing
Conflict
Assertiveness
Training Options
- Private course at your company office throughout the UK, at one of our training venues (Durham, Newcastle or Washington) or at an independent location, convenient to you
- Bespoke course written to your specific needs, at your company office throughout the UK, at our training venue or at an independent location, convenient to you
- For further information please contact us on 0191 377 8377
What's Included
- Relaxed refreshment area at our training venues
- Lunch and refreshments when training is delivered at our training venue
- Comprehensive course manual and exercises
Facilitation Skills training courses North East England, Durham, Washington, Newcastle, North East