Effective Leadership Skills & Management Excellence
Course Type
Private
: | This outline is available as a private course. Please contact us to arrange this course at a venue and date of your choice. |
Private courses can be held at your site or one of our training venues, and can be customised to fit your requirements.
You can choose to have a private course based on an existing outline or you can choose the most applicable lessons from a number of different outlines and consolidate them into one course.
We can also write bespoke courses to fit your specific requirements, whether you require training on a standard application or a bespoke inhouse system.
Please contact us to discuss this further on 0191 377 8377.
You can choose to have a private course based on an existing outline or you can choose the most applicable lessons from a number of different outlines and consolidate them into one course.
We can also write bespoke courses to fit your specific requirements, whether you require training on a standard application or a bespoke inhouse system.
Please contact us to discuss this further on 0191 377 8377.
Course Overview
Being a successful leader and senior manager demands a broad understanding of the needs of the organisation coupled with excellent people management and leadership skills to motivate the team to achieve their objectives and deliver results. This course aims to teach delegates the skills needed to be an effective leader and senior manager.
Objectives
- Upon completion of the course delegates will be equipped with the essential management and leadership skills and confidence to achieve success. They will learn how to plan and set goals, manage and motivate for improved performance, anticipate problems, anticipate and deal with change and provide clear leadership.
Delegates will be able to:
Course Content
Introduction
What Makes An Effective Leader?
- The difference between management and leadership
Key duties of a leader
What makes an outstanding leader?
Understanding 'charisma'
Exploring Your Leadership Style
- Personal assessment
How your style affects colleagues, management and the team
How to use your style to your advantage
How to develop your skills further
Situational Management
- Understanding the phases of team development
Recognising the situation
Changing your management style to suit the situation
How to give and receive feedback
Coaching And Feedback Skills
- Coaching v teaching
Using the GROW model - Goals, Reality, Options and Will
Communication And Influencing Skills
- Understanding the communication process
Corporate communication methods
Persuading people to your way of thinking and selling your ideas
Managing Change
- Recognising the need for change
Overcoming barriers to change
Understanding the effects of change on people
Identifying stress factors
Key implementation activities
Communicating and motivating
Handling the results of change
Winners and losers in the process
Evaluating responses
Learning from successes and creating further challenges
Managing Performance
- Strategic and operational goal setting
Designing development plans
Reviewing performance
Managing under-performing individuals and teams
Building High Performance Teams
- What makes a good team
Understanding team roles
Team dynamics and the stages of team development
Managing diverse teams
Managing 'difficult' teams - size, locations, personalities
Motivation Skills and Understanding Others
- What makes people tick and motivates them
Understanding the motivations, values and beliefs of people around you
Meet the needs of individual, team and organisation
Training Options
- Scheduled public courses at one of our training venues
- Private course at your company office throughout the UK, at one of our training venues (Durham, Newcastle or Washington) or at an independent location, convenient to you
- Bespoke course written to your specific needs, at your company office throughout the UK, at our training venue or at an independent location, convenient to you
- For further information please contact us on 0191 377 8377
What's Included
- Relaxed refreshment area at our training venues
- Lunch and refreshments when training is delivered at our training venue
- Comprehensive course manual and exercises
Leadership and Management training courses, trainng courses for managers in Newcastle, North East of England training courses on leadership and management, management and leadership training
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