Giving and Receiving Feedback

Course Type

Private:

This outline is available as a private course. Please contact us to arrange this course at a venue and date of your choice.

Private courses can be held at your site or one of our training venues, and can be customised to fit your requirements.

You can choose to have a private course based on an existing outline or you can choose the most applicable lessons from a number of different outlines and consolidate them into one course.

We can also write bespoke courses to fit your specific requirements, whether you require training on a standard application or a bespoke inhouse system.

Please contact us to discuss this further on 0191 377 8377.

Course Overview

One of the most important person-to-person communication skills is the ability to give and receive feedback effectively. It is also one of the most challenging. This course will illustrate how to turn feedback sessions into tools that can help improve job performance and meet important goals.

Prerequisites

No previous knowledge is required.

Objectives

Delegates will be able to:

Develop their own feedback skills by learning the proven techniques presented in this course, enabling them to present their ideas more effectively. It will also provide delegates with skills to be a better receiver of feedback, even feedback that is presented awkwardly

Related courses

Course Content

Introduction

Assessing Your Current Feedback Skills

How successful are you?

Feedback and Communication Styles

Handling Difficult Feedback Situations

Basic steps for effectively giving and receiving feedback in difficult situations

Create an action plan for improving your feedback skills

Training Options

Private course at your company office throughout the UK, at one of our training venues (Durham, Newcastle or Washington) or at an independent location, convenient to you
Bespoke course written to your specific needs, at your company office throughout the UK, at our training venue or at an independent location, convenient to you
For further information please contact us on 0191 377 8377

What's Included

Relaxed refreshment area at our training venues
Lunch and refreshments when training is delivered at our training venue
Comprehensive course manual and exercises

Giving and receiving feedback - Training courses in North East England including newcastle, Durham and Washington

"Trainer was excellent and very approachable"
L.C. CLRN - VBA Using Excel

"Excellent as always"
S.W. National Grid - PhotoShop Level 1

"The trainer was excellent, he listened to what we wanted to gain from the course and didn’t waste time trying to teach us things we would never use, he explained in simple terms..."
P.C. Northumbria Police - Excel Level 2

"Great, exactly what I wanted at a level I could understand"
P.A. Straughans - Access Level 1

"Having one-on-one training was unexpected but was a tremendous bonus. Could not fault the day"
D.R. UK Asset Resolution - PowerPoint Level 2

"This is my second course and I have enjoyed both and have another booked for February so I wouldn't change anything"
T.S. Bell Truck and Van - Excel 2007 / 2010 Level 2

"This is my third course and I have enjoyed them all"
T.S. Bell Truck and Van - PowerPoint Level 2

"Knowledge and professionalism of the trainer was excellent, questions encouraged and answered knowledgeably"
J.M. The Cyrenians - VBA using Excel

"I enjoyed the course and was pleased with the speed it progressed"
G.J. NCFE - HTML Level 1

"Very good way to teach. Nice mix of theory and practice"
K.F. Durham University - Access Level 2

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