Outlook 2007 / 2010 Level 2

     

Private courses can be held at your site or one of our training venues, and can be customised to fit your requirements.

You can choose to have a private course based on an existing outline or you can choose the most applicable lessons from a number of different outlines and consolidate them into one course.

We can also write bespoke courses to fit your specific requirements, whether you require training on a standard application or a bespoke inhouse system.

Please contact us to discuss this further on 0191 377 8377.

Customising Outlook

Customising the Outlook bar
Creating shortcuts
Customising the menu bar
Customising the to do bar
Customising the quick access toolbar
Creating a custom toolbar
Changing the display to small icons
Deleting custom toolbars and menus

Handling Messages

Restoring messages from an archive file
Modifying message settings
Modifying delivery options
Changing the message format
Using the out of office assistant
Inserting a hyperlink
Specifying criteria to sort, find and filter messages
Applying advanced Find criteria to incoming messages
Applying and removing filters to messages
Applying groups to the inbox (Timeline, person, subject)
Sorting and grouping messages
Removing groups from the inbox
Using rules wizard and observing the rule in action
Archiving mail manually and automatically
Finding messages using advanced Find

Managing Notes, the Journal and Contacts

Creating and modifying notes
Viewing and deleting notes
Using the journal
Creating an automatic journal entry
Creating a journal entry manually
Opening and changing a journal entry
Managing contacts
Granting permissions on contacts folder
Assigning categories to contacts
Sorting contacts by using fields
Forwarding and customising notes
Forwarding contact information

Setting Calendar Options

Setting working days
Displaying additional time zones
Setting availability options
Booking office resources
Customising the calendar view

Locating Outlook items

Sorting messages using multiple criteria
Finding messages
Finding outlook items using multiple criteria
Filtering messages
Organising the mailbox
Managing Junk Email

Working with templates and forms

Using mail templates
Creating a template
Opening a form in the design mode
Adding fields to a form
Saving the form as a template
Sending the form as an attachment to collect data
Using a mail template to send a message
Customising forms

Integrating Outlook

Integrating Outlook components
Integrating the calendar with contacts
Creating tasks for a contact
Importing and exporting data
Importing Excel data into the contacts folder
Exporting Outlook data to an Access database file
Integrating mail contacts

Using folders to share information

Creating a public folder
Adding users to a public folder
Posting information in a public folder
Granting another user permissions to view your Inbox
Delegating access to folders
Sending calendar information in an email message
Opening a shared Inbox
Removing shared permissions
Sending an email message to a public folder

Training Options

What's Included