This section is here to give you a brief overview of a few different packages and programmes.

Absence Management - Learn how to measure, monitor and benchmark absence, understand the disciplinary and legal framework of absence management, handle interviews, and identify the causes of absence. Absence Management courses in the North East >>

Access - Microsoft Access enables you to create and manage databases, from the very simple to the very complex. We provide Access courses levels 1-3 which cover advanced use of Access.

Acrobat - Adobe Acrobat is part of the Adobe Suit, designed to view, create manipulate and manage documents in Portable Document Format (PDF). Using PDF allows you to present information electronically in a fixed format, allowing the information to be viewed independent of the program in which it was created. Click here to view an Acrobat course outline.

ArcView - ArcView is full-featured geographic information system (GIS) software which enables you to visualize, manage, create, and analyse geographic data. Using ArcView, you can understand the geographic context of your data, enabling you to see relationships and identify patterns in new ways. View ArcView Introduction >> View ArcView Advanced >>

ASP - ASP enables you to create dynamic web applications, anything from small websites to large, enterprise-class web applications. Click here to view our ASP course outline.

Bullying and Harassment Counselling- More details.

Business Writing Skills - More details

Captivate - Adobe Captivate 3 software is an eLearning authoring tool that enables you to create simulations, software demonstrations, scenario-based training, and quizzes without programming or multimedia skills. Based on the industry-leading Adobe Flash platform, Adobe Captivate 3 automatically generates interactive Adobe Flash Player compatible content without requiring you to learn the Flash authoring tool. Click here to view our Captivate course outline.

ColdFusion Adobe ColdFusion solves the day-to-day challenges of Internet application development, enabling you to create and deliver engaging online applications. ColdFusion can be used for everything from small departmental applications to highly scalable, reliable implementations of your most important business applications. Click here to view the ColdFusion course outline.

CorelDRAW - CorelDRAW Graphics Suite is a program used to create and manipulate text and graphics which enables you turn your creative ideas into professional results.View the CorelDRAW course outline by clicking here.

Crystal Reports - Crystal Reports enables you to design, explore, visualize, and deliver reports via the web or embedded in enterprise applications. We provide Crystal Reports Level 2 training courses , equivalent to introduction and advanced, enabling even the newest user to become confident with Crystal Reports. You can also choose to be trained on Crystal Reports Server and Crystal Reports Using Visual Studio 2005, contact us to learn more information about these two courses.

Customer Service and Dealing with Aggresion on the Phone - More details

Dreamweaver - Adobe Dreamweaver enables you to build websites and internet application features without having to write any HTML code by hand. Dreamweaver is designed to be "what you see is what you get" - what you design in the Dreamweaver "document window" will be coded and placed in the document so that the browser will display the web page just as you see it in your Dreamweaver window. Dreamweaver has a large array of features and functions including some site management functions. To see the Dreamweaver courses we provide click here. Training courses available in Newcastle and throughout the North East.

Drug Awareness - Dealing with drug and alcohol problems in the workplace.

How to Develop and Implement a Business Plan - More details of this course

Excel - Microsoft Excel is a spreadsheet program that can be used for storing, organising and manipulating data. Excel is part of the suite Microsoft Office programs. We provide Excel courses in Newcastle equivalent to introductory, intermediate and advanced. We also provide courses on Excel Pivot Tables.

Event Management - This hands-on course is designed for those involved or tasked with commissioning and managing corporate events and conferences.

Fireworks - Adobe Fireworks is a program used to create and manipulate text and graphics. We provide Fireworks courses level 2, equivalent to introduction and advanced.

Flash - Adobe Flash is a multimedia program most commonly used to enrich web pages with text, graphics and video. We provide Flash level 2 training courses, equivalent to introduction and advanced.

FreeHand - FreeHand MX is useful for creative design, storyboarding, document production, and editing. Freehand enables you to repurpose your designs for print, the Internet, or Adobe Flash. We provide Level 2 Freehand training courses in Newcastle and throughout the North East equivalent to introduction and advanced.

FrontPage - Microsoft FrontPage is a commercial, WYSIWYG, HTML which enables you to create, edit, manage, and upload websites. Some of the special features of FrontPage (such as a graphical counter, forms, database, etc.) require that the website be uploaded to a server which supports Microsoft FrontPage extensions. We provide Frontpage courses in Newcastle including equivalent to introduction and advanced.

Illustrator - Adobe Illustrator software enables you to create artwork for a large number of mediums. We provide Illustrator training courses in Newcastle.

Internet Marketing
This subject covers Search Engine Optimisation (SEO) and Google Adwords as well as blogs and social media networks. Internet marketing course details >>

Indesign - Adobe Indesign is a professional page layout software which enables you to explore creative possibilities, design pages, increase productivity and streamline repetitive tasks. We provide InDesign Indesign for Print Production.

ITIL ISEB Foundation Certificate in IT Service Management - Click here for more details on this course.

JavaScript - JavaScript is a scripting language used in web pages, enabling you to add functionality, validate forms, detect browsers, and much more. The Java courses we provide in Newcastle are: Java Programming.

Microsoft Certified IT Professional Windows 2008 Server Administrator - This MCITP course track is a combination of the following: Windows Server 2008 : Configure and Troubleshoot a Network Infrastructure (6421), Windows Server 2008 - Configure Active Directory Domain Services (6425), Windows Server 2008 : Planning and Administering Servers (6430) and Windows Server 2008 : Configure & Troubleshoot Identity & Access Management in Active Dir (6426)

Microsoft Dynamics CRM - Microsoft Dynamics CRM is a customer relationship management system designed to help you gain and maintain customer relationships.

MapInfo - MapInfo is a mapping and geographic analysis application (GIS) which enables you to visualise information on digital maps by linking data and geography. Click here to view MapInfo Course Details

Outlook - Microsoft Outlook can be used as a stand-alone application, but can also operate in conjunction with Microsoft Exchange Server to provide enhanced functions for multiple users in an organisation, such as shared mailboxes and calendars, public folders and meeting time allocation. We provide Outlook level 2 training, equivalent to introduction and advanced.

Paint Shop Pro - Paint Shop Pro enables you to create and manipulate text and graphics. Click here to view the Paint Shop Pro training course outline.

PhotoShop - Adobe PhotoShop is a professional image and graphics editing package.

PowerPoint - Microsoft PowerPoint is a program used to create presentations. The documents designed in PowerPoint can be printed or displayed with a video or a slide projector. We provide PowerPoint Level 2 courses equivalent to introduction and advanced.

Prince2® - PRINCE2® Foundation and Practitioner Certification form the basis of the PRINCE2® accreditation program. Our courses teach the application of the PRINCE2® components, processes and techniques. In addition our courses aid delegates in reaching the PRINCE2® certification.

Project - Microsoft Project is a project management program developed and sold by Microsoft which enables you to develop plans on the computer, assigning resources to tasks, tracking progress, managing budgets and analyzing workloads. In Newcastle and Washington we provide Project Level 2 courses equivalent to introduction and advanced.

Project Management Training - This three day course goes into the theory behind project management, and enables the delegates to effectively implement the theory in their own situations

Publisher - Microsoft Publisher is an easy to use desktop publishing application that helps you create, customise, and publish materials such as newsletters, brochures, flyers, catalogues, and websites. We provide Publisher level 2 courses equivalent to introduction and advanced.

QuarkXpress - QuarkXpress enables you to create and edit complex page layouts in a WYSIWYG environment. We provide Level 2 courses, equivalent to introduction and advanced.

Sage - Sage is a flexible business management solution for small to medium sized businesses. Sage can help you manage everything from VAT returns and cash flow to management of customers and suppliers and year end accounts. View Sage courses

SharePoint - SharePoint is a web-based collaboration and document management platform from Microsoft. SharePoint enables you to host web sites that access shared workspaces and documents, as well as specialized applications like wikis and blogs from a browser. Click here to view the SharePoint User Training course.

SQL Server - Microsoft SQL Server is a relational database management system. Our courses for SQL Server include: SQL Server Reporting Services.

Visual Basic for Applications (VBA) - Visual Basic for Applications (VBA) is an implementation of Microsoft's Visual Basic, an event driven programming language and associated integrated development environment (IDE) which is built into most Microsoft Office applications. VBA is closely related to Visual Basic. VBA it has the ability to use (ActiveX/COM) DLLs, and later versions add support for class modules. We provide a number of courses on the VBA topic including:

• VBA using Access
• VBA using Excel
• VBA using Word

Visio - Microsoft Office Visio provides a Microsoft drawing environment, with a broad range of templates, shapes, and sophisticated tools designed to make creating a wide variety of business and technical diagrams easy. We provide Visio level 2 courses in Newcastle and Washington.


Word - Microsoft Word enables you to create, edit, format, and save documents. Microsoft Word is part of the Microsoft Office suite of programs. We provide Word level 3 courses in the North East including Newcastle, equivalent to introduction, intermediate and advanced. We also provide the course VBA Using Word.

Where do we train?
Some of the areas we provide training in include: Ashington, Barnard Castle, Bedale, Beverley, Birmingham, Blyth, Bradford, Bristol, Carlisle, Consett, Cramlington, Cumbria, Darlington, Doncaster, County Durham, Eaglescliffe, Gateshead, Great Ayton, Grimsby, Guisborough, Harrogate, Hull, Kirklevington, Leeds, Malton, Manchester, Middlesbrough, Morpeth, Newcastle, Northallerton, North Yorkshire, Nottingham, Pickering, Redcar, Saltburn, Scarborough, Sedgefield, Selby, Sheffield, Skipton, Stockton, Stokesley, Sunderland, Swindon, Tadcaster, Thirsk, Tynedale, Tyne and Wear, Wakefield, Washington, Whitby, Yarm and York.Computer Training