Negotiating Skills
Course Type
Scheduled:| Date | Location | Duration | Cost |
| 14 Jun 2012 (Thu) | Washington | 1 | £ 255 |
| 29 Nov 2012 (Thu) | Washington | 1 | £ 255 |
| All prices exclude VAT | |||
Private
: | This outline is available as a private course. Please contact us to arrange this course at a venue and date of your choice. |
Private courses can be held at your site or one of our training venues, and can be customised to fit your requirements.
You can choose to have a private course based on an existing outline or you can choose the most applicable lessons from a number of different outlines and consolidate them into one course.
We can also write bespoke courses to fit your specific requirements, whether you require training on a standard application or a bespoke inhouse system.
Please contact us to discuss this further on 0191 377 8377.
You can choose to have a private course based on an existing outline or you can choose the most applicable lessons from a number of different outlines and consolidate them into one course.
We can also write bespoke courses to fit your specific requirements, whether you require training on a standard application or a bespoke inhouse system.
Please contact us to discuss this further on 0191 377 8377.
Course Overview
Negotiation, whether with colleagues or external contacts, can be frustrating and unnecessarily confrontational if not handled correctly. However, with the correct skills negotiation can be positive and informative, leading all parties to a greater understanding of each others needs. This course will help delegates plan for and carry out successful negotiation.
Prerequisites
- No previous knowledge is required.
Objectives
- Conduct successful negotiations by using appropriate planning and communication techniques. It will show participants how to use and counter a range of negotiation tactics in order to reach a mutually satisfactory outcome.
Delegates will be able to:
Related Courses
Course Content
Introduction
- Concepts and processes of negotiation
The five steps of negotiation - plan, explore, offer, barter, close
Planning a negotiation
- Planning strategies and tactics
Setting realistic targets
Predicting the other party's targets and behaviour
Objectives - short term and long term
Communication Skills
- Using verbal contributions to get constructive responses
Using tactics appropriate to the participant's own style
Active listening
Non-verbal communication
Verbal skills - persuasion breaking deadlocks
Asking the right questions
Negotiation Skills
- Personal attitudes to negotiation
Strategies for conflict management
Passive and active strategies.
Implications and relationships
Making profitable and successful agreements
Training Options
- Scheduled public courses at one of our training venues
- Private course at your company office throughout the UK, at one of our training venues (Durham, Newcastle or Washington) or at an independent location, convenient to you
- Bespoke course written to your specific needs, at your company office throughout the UK, at our training venue or at an independent location, convenient to you
- For further information please contact us on 0191 377 8377
What's Included
- Lunch and refreshments when training is delivered at our training venue
- Comprehensive course manual and exercises
Negotiating Skills | Training courses in North East England including Durham, Washington, Newcastle | How to negotiate without being confrontational, avoiding confrontation.
Accessibility: 
Enquire Online 
Special Offers 
| Join us on Facebook or
| 
FAQs