Courses
Courses
Services
Services
About 
About 
Home
FAQs
Mobile Site | Phone 0191 377 8377  |   Email Us 
Stay up to date with special offers

Click here to enquire online

Click here to contact us
  

"Really good course, will definitely recommend, learned exactly what I needed to!!"
R. Swales, Stockton Borough Council

"Friendly warm atmosphere with well thought out course presentation"
A. Davey, Conmech Engineers Ltd


"Felt relaxed and not worried about keeping up"
J. Robson, Red House Academy

"Course delivered to suit the needs of all individuals"
R. Teeley, Studsvik UK

"Excellent, flexible so was made very relevant to my work situation"
R. Tunstall,
Homes for Northumberland Ltd


"Very useful and informative, good trainer"
A. Tunstall,
St Aidan's School

"Training facilities were good and good selection of biscuits!"

"Very good way to teach. Nice mix of theory and practice"

K. Ferguson, Durham University


Minute Taking

  Print    

Date Location Duration Cost
16 Nov 2010 (Tue) Durham 1 £ 245
21 Feb 2011 (Mon) Durham 1 £ 245
14 Mar 2011 (Mon) Washington 1 £ 245
06 Jun 2011 (Mon) Durham 1 £ 245
21 Jul 2011 (Thu) Washington 1 £ 245

Please contact us to discuss private course dates and locations

Course Overview

Minutes are a vital method of recording information and capturing thoughts and ideas. It is important that this becomes an easy process. This course aims to illustrate the various stages of minute taking and giving invaluable techniques.

Prerequisites

Training Options

  • Scheduled public courses at one of our training venues
  • Private course at your company office throughout the UK, at one of our training venues (Durham, Newcastle or Washington) or at an independent location, convenient to you
  • Bespoke course written to your specific needs, at your company office throughout the UK, at our training venue or at an independent location, convenient to you
  • For further information please contact us on 0191 377 8377

What's Included

  • Relaxed refreshment area at our training venues
  • Lunch and refreshments when training is delivered at our training venue
  • Comprehensive course manual and exercises

Course Content

Introduction

    Background
    Cycle of a meeting
    The participants - roles and responsibilities

Sections of a Meeting

    Introduction/welcome, apologies
    Committee business, Minutes of the last meeting
    Matters arising, reports
    Agenda items, any other business
    Date of the next meeting

Personal Preparation

    Reading the agenda and papers
    Talking to the chairperson and others
    Considering who's who
    Confirming administrative arrangements
    Getting the equipment together
    Signed copy of the minutes
    Last minute minute taker
    Personal preparation checklist

Create the Right Environment

    Creating a professional impression
    Freshening the room
    Layout and refreshments
    Be there to greet
    Mobile phones and pagers

Attending the Meeting

    Where to sit
    Finding out who's who
    Not understanding
    Hearing
    Minuting and argument
    Skivvying
    Coping with numbers/figures
    Maintaining concentration and focus
    Contributing minute taker

Taking Notes

    The mechanics of writing
    Taking notes
    Looking as well as listening
    The message not the words
    Developing the skills

Structuring Notes

    Following the agenda
    Structuring the notes
    Using the structure

Writing up the Minutes

    Speeding up the process
    If you can't type them for a few days
    Get the chairperson's approval
    Dealing with ammendments

Style of Minutes

    Summary
    Verbatim
    Action

Recording Decisions and Actions

    The action triangle
    Where there is no outcome
    Layout of action points
    Where there are several action points

Layout

    Page layout and headings
    Layout for 'present' etc
    Numbering

Business English for Minutes

    Vocabulary and spelling
    Abbreviations
    Punctuation
    Hyphens
    Exclamation marks